Medical Receptionist

As a Medical Receptionist, you will be responsible for the front desk services by providing efficient and reliable service, routine information, and welcoming patients and guests. Duties will include the operation of a telephone communication system, use of the electronic medical record and/or practice management software, assisting patients with required forms, collection of co-pays, use of oral and written instructions in English, use of a pleasant voice, and ability to speak clearly and directly. This position requires significant customer service and verbal skills as well as a willingness to continually improve company processes.

The ideal candidate will need an understanding of the telephone communication system and the electronic health record, as well as the policies that support the usage and access of data contained therein. The ideal candidate will need to have experience verbally communicating with customers and basic computer skills. As this role will be visible to all business partners, and/or leaders, we are looking for someone that has excellent communication skills (verbal and written), with the ability to interact with diverse audiences. As a Medical Receptionist your recommendations and improvements will be vital to process improvements and problem resolution. RGA has an excellent benefits package, vacation time accrual, 401K, and generous profit sharing.

Minimal Requirements:

1. A minimum of 2 years of experience in healthcare environment desired.
2. Experience preferred in continuous improvement.
3. Experience preferred with basic Windows and Office software tools.